RATO Health receives feedback from customers, patients, families and health practitioners. This feedback is valued and used to develop the product and improve business support.

If you have feedback to give please Email or go to our website Contact page.

Below is a summary of recent comments:


  • Husband reported an improvement in his wife’s mobility and agitated behaviour after 4 days treatment.   The wife had osteoarthritis and dementia for a number of years.  She received 7 consecutive ginger patches at night followed by 3 patches a week over 8 months.


  • For 14 nights I applied a ginger patch before going to sleep and now I use 3 patches a week. While I continue on 20mg methotrexate each week for rheumatoid arthritis, this natural treatment has really made a significant impact to my mobility and I am a happier person as a result.


  • The ginger patch is too hot and I feel it is burning my skin.   There is no evidence of anyone being burnt by the patch; rather reports vary as to the experience of increased heat on the skin.


  • I feel no sensation of heat when the ginger patch is applied.   Occasionally, it takes from 7 to 14 consecutive ginger patch applications before there is an experience of warming. This may be due to aging or medication that diminishes sensory nerve responses.